Standard delivery typically takes 7–25 days, depending on the product, destination, and warehouse location (90% of orders arrive within 7 days).

Expedited delivery may be available for selected items at checkout. Expedited shipping typically takes 2-15 days (90% of orders arrive within 3 days).

All orders are delivered directly to the address provided at checkout. Delivery does not include assembly, room placement, packaging removal, or white glove service. For larger items, the carrier may contact you to arrange a delivery window.

Please contact us as soon as possible at help@getitfurnished.com with your order number and clear photos of the item and packaging. We’ll work quickly to arrange replacement parts, a replacement item, or another appropriate solution. Please keep the original packaging until the issue has been resolved.

You may request a return within 30 days of delivery. Items must be unused, unassembled, and returned in their original packaging unless they arrived damaged or defective. Return shipping or restocking costs may apply depending on the reason for the return. Please review our full Return Policy before submitting your request.

Once your order ships, we’ll email you a tracking link. Tracking information may take 24–48 hours to update after the carrier receives your package.

Many of our products require some assembly. Assembly requirements vary by item and are listed on the product page whenever available. Instructions and the necessary hardware are included with the product.

Yes. Every product we sell is new and supplied in its original manufacturer packaging. We do not sell used or refurbished furniture.

We make every effort to display colors and materials accurately. However, colors may appear slightly different depending on lighting, screen settings, and natural variations in materials such as wood, stone, and fabric.

We currently deliver only within the USA. We do not ship to Puerto Rico or PO Boxes.

Yes. Eligible orders can be split into manageable payments with Klarna. Available payment options and terms will be displayed at checkout and are subject to approval by the payment provider.

We review price-match requests for identical, currently available products sold by authorized retailers. Email us at help@getitfurnished.com with the product link and competing offer, and our team will check whether the item qualifies.

Yes. We welcome bulk orders from property managers, interior designers, offices, hospitality businesses, and other commercial customers. Contact us at help@getitfurnished.com or visit our Wholesale Orders page here to submit a request directly.